IE 102 Problem Solving


Course Summary: Study and apply the A3 Problem Solving process. Learn how to breakdown problems to accelerate root-cause analysis and improve accuracy in countermeasure development. Apply the thinking and logic to test out ideas, rank solutions by opportunity cost and standardize successful outcomes. Learning Check Point: Complete an A3 problem solving template. Learning Objective: Learn the structure and workflow in problem solving so that adequate attention can be applied at each step to improve productive thinking. Pricing shown is on-line training price (before sales tax) per contact hour of instruction. Registration Fee: $100 per student


$200 

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Title of Program: Transformation Leadership Certificate Series
This agreement represents a binding agreement between the student and the institution when signed.


Name of the Institution: Lean Systems Consulting, LLC
Physical address: No physical address.
Institution’s phone number: 859-333-6619
Continuous Learning Credits: 1 CLP per hour and 10 CLPs per CLC
(Continuous Learning Point – CLP & Continuous Learning Credit – CLC)
Fees: $100 registration fee per student (not refundable)
Books and supplies: Included in the cost of the Certificate and / or Program
Terms of Payment: Electronic payment
a. Inadequate funds for tuition
b. No call, no show at scheduled instruction dates / times 
c. Falsified admission information
d. Violation of code of conduct              
Student will be notified in writing that the agreement has been terminated, and the grounds for termination. The student has (7) days to file a complaint if disagrees with the termination offense. Complaint process will be followed to determine course of action.     
1. A student is entitled to a full refund if one (1) or more of the following criteria are met:
(a) The student cancels the enrollment agreement or enrollment application within six (6) business days after signing.
(b) The student does not meet the postsecondary proprietary educational institution's minimum admission requirements.
(c) The student's enrollment was procured as a result of a misrepresentation in the written materials utilized by the postsecondary proprietary educational institution.
(d) If the student has not visited the postsecondary educational institution prior to enrollment, and, upon touring the institution or attending the regularly scheduled orientation/classes, the student withdrew from the program within three (3) days.


2. A student withdrawing from an instructional program, after starting the instructional program at a postsecondary proprietary institution and attending one (1) week or less, is entitled to a refund of ninety percent (90%) of the cost of the financial obligation, less an application/enrollment fee of ten percent (10%) of the total tuition, not to exceed one hundred dollars ($100).


3. A student withdrawing from an instructional program, after attending more than one (1) week but equal to or less than twenty-five percent (25%) of the duration of the instructional program, is entitled to a refund of seventy-five percent (75%) of the cost of the financial obligation, less an application/enrollment fee of ten percent (10%) of the total tuition, not to exceed one hundred dollars ($100).


4. A student withdrawing from an instructional program, after attending more than twenty-five percent (25%) but equal to or less than fifty percent (50%) of the duration of the instructional program, is entitled to a refund of fifty percent (50%) of the cost of the financial obligation, less an application/enrollment fee of ten percent (10%) of the total tuition, not to exceed one hundred dollars ($100).


5. A student withdrawing from an instructional program, after attending more than fifty percent (50%) but equal to or less than sixty percent (60%) of the duration of the instructional program, is entitled to a refund of forty percent (40%) of the cost of the financial obligation, less an application/enrollment fee of ten percent (10%) of the total tuition, not to exceed one hundred dollars ($100).


6. A student withdrawing from an institutional program, after attending more than sixty percent (60%) of the duration of the instructional program, is not entitled to a refund.
This institution is regulated by:
Department of Workforce Development
Office for Career and Technical Schools
10 N Senate Avenue, Suite SE 308 Indianapolis IN 46204 OCTS@dwd.in.gov
By signing this enrollment application you agree to its terms and conditions; including the Code of Conduct, the complaint process, and you have received and have read the Lean Systems Training Program Catalog.