The Shop Floor Kaizen Module is the first of four modules to complete the Transformational Leadership Certificate. Included in this module are 5 courses: IE 101 Methods Engineering, IE102 Problem Solving, OD209 Meeting Facilitation and PDCS, OD211 Role of the Team Leader and ST318 Social Technical Systems. Module Objectives 1. Process charting 2. Value vs waste 3. Opportunity cost 4. 8-step problem solving process 5. Pitfalls and preferred techniques 6. Problem breakdown 7. Structured communications around PDCA 8. Communication and learning styles 9. Coaching and guiding conversations 10. Respond to andon 11. Job instruction training 12. Writing standard work 13. The goal of joint optimization 14. Designing social-technical roles 15. Regulating ST systems This module represents 5 courses offered in 1-hour segments. Instruction is offered online, Monday through Friday, by live instructors, in the evenings. A $100 registration fee is included.